Passenger & Lost Property

Lost Something on One of Our Coaches? We’re Here to Help.

Silver Mercedes-Benz shuttle van with 'Jim Bell' written on the side, parked in a lot with other vehicles and bushes in the background.

Passenger Property

Misplacing an item during your journey can be stressful, but don’t worry, it happens more often than you might think.

At Jim Bell, we do everything we can to reunite passengers with belongings left on our vehicles.

White tour bus with "JIM BELL" logo parked on the side of the street near trees and a park

Personal & Lost Property 

How We Handle Lost Property

Any items found on our coaches or minibuses are returned to the depot where the vehicle is based and stored safely for up to one month. If you believe you’ve left something behind, simply get in touch and we’ll check whether it has been handed in. During the holding period, you’re welcome to arrange a convenient time to collect your property.

After the Storage Period

If an item remains unclaimed after one month, Jim Bell reserves the right to dispose of it in an appropriate manner. This ensures our depots remain safe, tidy and compliant with operational procedures.

Perishable or Hygiene-Sensitive Items

For health and safety reasons, perishable goods or items that present a hygiene concern may need to be discarded immediately. This includes food, drink and any items that cannot be stored safely.

Get in Touch as Soon as Possible

If you think you’ve left something on board, contacting us quickly gives us the best chance of locating it. The sooner we know what to look for, the more likely it is that we can reunite you with your belongings.

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Corporate Hospitality

Professional, comfortable travel that helps you make the right first impression. Ideal for conferences, client visits and team movements of any size.

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Group Tours

Enjoy relaxed, reliable group travel across the UK and Europe with modern coaches and friendly drivers who make every journey a pleasure.

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Coach and Bus Hire

Flexible, great value coach and bus hire for schools, organisations and private groups, delivered with safe driving and dependable service every time.

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    Reliable, comfortable coach travel for groups of every size, with friendly professional drivers and modern vehicles that make every journey smooth, safe and enjoyable.